Welcome to choose the products or services (hereinafter collectively referred to as "Services") provided by us. We respect and protect the personal privacy of all service users (hereinafter referred to as "you"). We are well aware of the importance of user information security. We will take security measures in accordance with the requirements of laws and regulations to protect your user information security and controllability. In view of this, we have formulated this "Legal Statement and Privacy Policy" (hereinafter referred to as "Statement and Policy") and remind you: Before using our various services, please be sure to carefully read and thoroughly understand this "Legal Statement and Privacy Policy", and use related products and services after confirming that you fully understand and agree. Once you start using our services, it will be deemed that you accept and approve the contents of this statement and policy. Before accepting this agreement, please read the entire content of this agreement carefully (especially the content marked in bold and/or underlined). If you have any questions about the terms of this agreement, please ask through the relevant business department and we will explain the terms to you. If you disagree with any content of this agreement or cannot accurately understand our interpretation of the terms, please do not proceed. Definition of Personal information: refers to various information recorded electronically or otherwise that can identify a natural person's personal identity alone or in combination with other information, including but not limited to a natural person's name, date of birth, ID number, personal biometric information, address, telephone number, etc. The personal information in this privacy policy is the personal information we collect, transmit, store, use and share for the purpose of providing services to you. Business data: Different from personal information, business data refers to the data you upload, download, store and process using our services.
1.1. Our logo, brand name and other text, graphics and their combination, as well as our other logos, emblems, names of our services, etc. are our registered trademarks in China and other countries. Without our written authorization, no one may display, use or otherwise process in any way (including but not limited to copying, disseminating, displaying, mirroring, uploading, downloading), nor may they indicate to others that you have the right to display, use or otherwise process.
1.2. The intellectual property rights of all our products, services, technologies and all programs (hereinafter referred to as "technical services") belong to us or their rights holders.
1.3. Unless we state otherwise, we own all rights (including but not limited to copyright, trademark rights, patent rights, trade secrets and all other relevant rights) to the documents and other information (including but not limited to text, graphics, pictures, photos, audio, video, icons, colors, layout, electronic documents) we publish. Without our permission, no one may use the above content without authorization (including but not limited to monitoring, copying, retransmitting, displaying, mirroring, uploading, downloading any content in our website through programs or devices). Those who are authorized to browse, copy, print and disseminate information content belonging to our website shall not be used for commercial purposes and the use of all information content and any part thereof must include this rights statement.
We hereby remind you that you should abide by the laws of the People's Republic of China during the use of our services, shall not endanger network security, and shall not use our services to engage in activities that infringe on the reputation, privacy, intellectual property rights and other legitimate rights and interests of others. Despite the above reminders, we do not assume any responsibility for the use and purpose of your use of our services.
We respect intellectual property rights and oppose and combat intellectual property infringement. Any organization or individual who believes that the content of our client pages may infringe upon their legitimate rights and interests may submit a written notice of rights to us, and we will handle it as soon as possible in accordance with the law after receiving the qualified notice from the intellectual property rights holder.
We (hereinafter referred to as "we") respect and protect user information, and will treat this information with a high degree of diligence and prudence. When you use the services we provide, we will collect, process and disclose your information in accordance with this privacy policy. We hope to use this privacy policy to clearly introduce to you how we handle your personal information, so we recommend that you read this privacy policy in full to help you understand how to maintain your privacy rights. If you have any questions, comments or suggestions, please contact us through the various contact methods we provide.
This policy will help you understand the following:
1.1. This privacy policy only applies to your use of our services, which include providing you with network configuration, control, and management of smart devices and other services.
1.2. This privacy policy does not apply to services provided to you by other third parties. For example, if our third-party service providers rely on our platform to provide you with services, the information you provide to the service providers is not subject to this privacy policy.
1.3 The "Legal Statement and Privacy Policy" is our unified general privacy policy, and the user rights and information security measures stipulated therein are applicable to our users. If there are any inconsistent or conflicting terms between the "Legal Statement and Privacy Policy" and this privacy policy, please refer to this guideline.
2.1.1. If you have registered a third-party account that supports logging into our services, you can use the aforementioned account to log in to our services. Some of your third-party account registration information will be synchronized with us.
2.2.1. We will display the information you need to submit through our page, which will be subject to the page display at that time. If you do not use certain services, you do not need to provide relevant information. Information we collect during your use of services.
2.2.2. Device information: We will receive and record information related to the smart device you use (such as information about smart devices after we complete network configuration, including device model, operating system version, device settings, unique device identifier and other software and hardware feature information) based on the specific permissions you grant during software installation and use.
2.2.3. Log information: When you use our services or services provided by the client, we will automatically collect detailed information about your use of our services and save it as relevant network logs. For example, your search query content, IP address, browser type, telecom operator, language used, access date and time, and records of web pages you visit. When using our services, the smart device service provider provides us with the following information:
2.2.4. Smart device operation information, smart device location information (such as IP address, GPS location, and Wi-Fi access points, Bluetooth, etc. that can provide relevant information).
2.2.5. Please note that individual device information, device operation information, etc. are information that cannot identify a specific natural person. If we combine such non-personal information with other information to identify a specific natural person, or use it in combination with personal information, such non-personal information will be considered personal information during the combined use period. Unless you have authorized us or otherwise required by laws and regulations, we will anonymize and de-identify such personal information.
2.3.1. To provide you with services and maintain and improve services;
2.3.2. To promote and introduce products to you, subject to the permission of laws and regulations;
2.3.3. We may use your personal information to prevent, discover, and investigate fraud, endanger security, illegality, or violations of agreements, policies, or rules with us or our affiliates to protect the legitimate rights and interests of you, our other users, us, or our affiliates.
2.3.4. We may combine information from a service with information from other services to provide you with services, personalized content, and recommendations.
2.3.5.Other purposes with your permission.
To ensure the normal operation of the service and provide you with an easier access experience, we will embed software tool development kits (SDKs) or other similar applications from authorized partners such as Amap, Umeng, and Tencent in mobile applications. We will conduct strict security tests on the SDKs that authorized partners use to obtain relevant information, and agree with authorized partners on strict data protection measures to require them to process personal information in accordance with this policy and any other relevant confidentiality and security measures.
We will not share your user information with other organizations and individuals, except in the following circumstances:
3.1.1. Sharing with explicit consent: After obtaining your explicit consent, we will share your user information with other parties;
3.1.2. Sharing under legal circumstances: We may share your user information externally in accordance with laws and regulations, litigation, arbitration settlement needs, or administrative and judicial authorities’ legal requirements;
3.1.3. Sharing with authorized partners: We may entrust trusted partners to provide services, so we may share some of your personal information with partners to provide better customer service and optimize user experience. We will only share your user information for legal, legitimate, necessary, specific and clear purposes, and will only share user information necessary to provide services. Our partners have no right to use the shared user information for any other purpose. Currently, our authorized partners include the following types: suppliers, service providers and other partners. We send information to suppliers, service providers and other partners who support our business, including basic technical services, consulting, analysis and other professional services. We will sign strict confidentiality agreements and information protection agreements with companies, organizations and individuals with whom we share user information, requiring them to handle user information in accordance with our instructions, this privacy policy and any other relevant confidentiality and security measures.
We will not transfer your user information to any company, organization or individual, except in the following circumstances:
3.2.1. Transfer with explicit consent: We will transfer your user information to other parties after obtaining your explicit consent;
3.2.2. When we merge, acquire or go bankrupt with other legal entities, or other situations involving mergers, acquisitions or bankruptcy liquidation, if user information transfer is involved, we will require the new company or organization holding your user information to continue to be bound by this policy, otherwise we will require the company, organization and individual to re-ask your authorization consent.
We will only publicly disclose your user information in the following circumstances:
3.3.1. With your explicit consent or based on your active choice, we may disclose your user information publicly;
3.3.2. In order to protect the personal and property safety of our platform and its affiliated companies’ users or the public from infringement, we may disclose your user information in accordance with applicable laws or our relevant agreements and rules.
In the following circumstances, sharing, transferring, and publicly disclosing your user information does not require your prior authorization and consent:
3.4.1. Related to national security and national defense security;
3.4.2. Related to public security, public health, and major public interests;
3.4.3. Related to criminal investigation, prosecution, trial, and execution of judgments;
3.4.4. For the purpose of safeguarding your or other individuals’ major legitimate rights and interests such as life and property, but it is difficult to obtain the consent of the person concerned;
3.4.5. Personal information that you disclose to the public on your own;
3.4.6. Collecting personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels.
4.1. You can log in to our client "Administrator Interface" to query, manage (change, delete) basic business information (family area, family status, family address) and family member information submitted when using our services.
4.3. In the following circumstances, you can ask us to delete user information:
4.3.1. If our handling of user information violates laws and regulations;
4.3.2. If we collect and use your user information without your explicit consent;
4.3.3. If our handling of personal information seriously violates the agreement with you. For security reasons, you may need to provide a written request or prove your identity in other ways. We may ask you to verify your identity before processing your request.
5.1. To ensure normal operation, provide you with an easier access experience, and recommend content that may be of interest to you, we will store a small data file called Cookie on your client. Cookies usually contain identifiers, site names, and some numbers and characters. We can only read the cookies we provide.
5.2. With the help of cookies, your preferences can be stored. The next time you visit again, we will display the information you need
5.3. You can manage cookies according to your preferences, and you can also clear all cookies saved on your mobile device. But if you do this, you need to change the user settings every time you visit us.
5.4. In addition to cookies, we will also use other similar technologies such as beacons and pixel tags.
6.1. We attach great importance to the security of your information. We strive to take various reasonable physical, electronic and management security measures to protect your user information. Prevent user information from unauthorized access, public disclosure, use, modification, damage or loss. We will use encryption technology to improve the security of user information; we will use trusted protection mechanisms to prevent user information from malicious attacks; we will deploy access control mechanisms to try our best to ensure that only authorized personnel can access user information; and we will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting user information.
6.2. We will take reasonable and feasible measures to do our best to avoid collecting irrelevant and unnecessary user information. We will only retain your user information for the period required to achieve the purposes stated in this policy, unless the two parties need to negotiate to extend the retention period or it is permitted by law. After the above user information retention period, we will delete or anonymize your personal information.
6.3. After an unfortunate user information security incident (leakage, loss, etc.) occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the measures we have taken or will take We will promptly inform you of the relevant circumstances of the incident by email, letter, phone call, push notification, etc. When it is difficult to inform the user information subject one by one, we will publish an announcement in a reasonable and effective manner.
6.4. At the same time, we will also report the handling of the user information security incident in accordance with the requirements of the regulatory authorities.
6.5. If our products and services cease to operate, we will take reasonable measures to protect your user information security, including promptly stopping the collection of user information; the notice of suspension of operation will be notified to users one by one or in the form of announcements; and the personal information held will be deleted or anonymized.
6.6. Before using user information beyond the purpose claimed when collecting user information or beyond the scope of direct or reasonable connection, we will inform you again and obtain your explicit consent.
We attach importance to the protection of personal information of minors. If you are a minor, it is recommended that you ask your guardian to read this privacy policy carefully and use our services or provide us with information with the consent of your guardian.
8.1. Our Privacy Policy may be revised.
8.2. Without your explicit consent, we will not restrict your rights under this Privacy Policy. We will publish any revisions to the Privacy Policy on a dedicated page.
8.3. For major revisions, we will also provide more prominent notices (including for certain services, we will notify through public notices to explain the specific changes to the Privacy Policy).
8.4. Major changes referred to in this policy include but are not limited to:
8.4.1. Major changes in our service model. Such as the purpose of processing user information, the type of user information processed, the way user information is used, etc.;
8.4.2. Major changes in our control, organizational structure, etc. Such as changes in ownership caused by business adjustments, bankruptcy and mergers and acquisitions, etc.;
8.4.3. Changes in the main objects of user information sharing, transfer or public disclosure;
8.4.4. Major changes in your rights to participate in user information processing and the way they are exercised;
8.4.5. When our responsible department, contact information and complaint channels for handling user information security change;
8.4.6. When the user information security impact assessment report indicates a high risk.
If you have any questions or comments about the content of this statement and policy, or if you have any questions or comments about our practice and operation of this privacy policy, you can contact us through the online hotline.